Fitness Studio Retention Basics
Why do your members stay with you? What is it about you, about your fitness studio that they just can’t miss out on? More importantly, how do you get even more members to stay that long (or longer)? This retention training teaches you the keys to greater retention and the psychology behind what makes members stay. The longer your members stay, the faster your studio grows.
- The more your members buy, the longer they stay
- Understanding and determining your Lifetime Customer Value
- What it takes to build a loyal tribe
- Turn negative experiences into ideal members